FINGERPRINTING

Cancellation Policy

Cancellation, Rescheduling & No-Show Policy To provide timely service and reserve appointment availability for all clients, the following policy applies: Rescheduling: Appointments may be rescheduled at no charge with at least 2 hours’ notice prior to the scheduled appointment time. Cancellations: Cancellations made 2+ hours before the scheduled appointment will not incur a cancellation fee. Cancellations made with less than 2 hours’ notice may be subject to a cancellation fee. No-Shows / Client Unavailable: If the signer/client is unavailable at the scheduled appointment time, cannot provide valid identification, documents are incomplete, or the appointment cannot proceed for client-related reasons, a no-show/travel fee may apply. Travel Fees: Travel fees are non-refundable once the notary has departed for the appointment location. Loan Signings / Large Document Appointments: Appointments involving printed loan packages, extensive document preparation, or rush/same-day services may incur additional cancellation fees if canceled after documents have been printed or preparation has begun. Right to Refuse Service: Apex Mark & Seal reserves the right to refuse service when required by law, including but not limited to inability to verify identity, incomplete documents, signer unwillingness, or suspected coercion/fraud.